Privacy Policy

This Privacy Policy applies to all users of our website, products, and services. It describes how we collect, use, disclose, and protect your personal information. It also explains your rights regarding your personal information and how you can contact us with any questions or concerns.

Information Collection and Use

We collect information from you in several ways. When you register an account on our website, place an order, subscribe to our newsletter, or participate in surveys or contests, we may collect your name, email address, phone number, mailing address, billing address, and payment information (such as credit card details). We use this information to process your orders efficiently, ensuring timely delivery and accurate billing. We also use it to respond to your inquiries and provide customer support. In addition, we may use your information to send you promotional emails or newsletters about new products, special offers, and other relevant updates, but only if you have opted in to receive such communications. Finally, we may use this information to personalize your experience on our website and to improve our products and services based on user feedback and usage patterns. We are committed to using your information responsibly and securely.

Please note that the customer is responsible for the return shipping costs, unless the product was received damaged or defective. In the case of damaged or defective products, please contact our customer service team within 24 hours of delivery to arrange a return and replacement. We will provide you with a prepaid shipping label for damaged or defective goods. A confirmation email will be sent to the address associated with the original order, once we receive the returned item. We will process your refund within 5-7 business days of receiving the returned item. The refund will be issued to the original method of payment. Certain items, such as personalized items, custom-made products, sale items, intimate apparel, or those explicitly marked as non-returnable on the product page, are excluded from this return policy. For a complete list of non-returnable items, please see our FAQ page. For more details or to initiate a return, please call us at 7578211414. We will be happy to assist you with your return.

Sharing of Personal Information

We may share your personal information with third-party service providers who assist us in operating our website, processing your orders, and providing you with customer service. These providers are carefully vetted and contractually obligated to maintain the confidentiality and security of your data, in accordance with this Privacy Policy and applicable data protection laws. We only share the minimum necessary information required for them to perform their specific functions. This might include information such as your name, shipping address, email address, and order details. We do not share sensitive information like your credit card details with these providers directly; payment processing is handled through secure, PCI-compliant gateways. We will not share your personal information for marketing purposes with any third-party without your explicit consent.

Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures to protect your information, such as encryption and firewalls. However, no website or online service is completely secure. We cannot guarantee the security of your information.